Customer Testimonials

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The service is excellent.

Anick February 16, 2024

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Prompt and courteous service.

Françis February 16, 2024

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Excellent service.

Cindy February 15, 2024

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I have good service and people are courteous.

Bernard February 14, 2024

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Very good service and very courteous.

Yvan February 12, 2024

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We already had a Sportage and we're very satisfied. Our salesman Patrick gave us a very very good service.

Arthur February 9, 2024

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Very good service.

Daniel February 8, 2024

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100% overall satisfaction. Nice team..

Hélène February 6, 2024

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Excellent seller very personable, a dealership near us with impeccable service. Always so pleasant to do business with Kia for a 5th Kia vehicle, including 3 with Dubé Kia.

Nicole February 6, 2024

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Excellent service.

Nadia February 5, 2024

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Good service and fast.

Diane February 4, 2024

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Good service and nice welcome.

Diane February 2, 2024

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The quality of the entire transaction.

Alain January 30, 2024

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This is my second car at this location and always had very good service, professional, courteous, personable and honest. I recommend it to all my contacts. It's the first time I've felt treated in a garage

Special thanks to Stephane Landry.

Michel January 30, 2024

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Welcome and after-sales service.

Yvan January 30, 2024

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The fast service and friendliness of the staff.

Chantal January 25, 2024

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Excellent service. They go beyond customer needs. I didn't ask to have a place to work while my car was being repaired. I was offered a seat at a free desk. It was really appreciated.

Sylvie January 23, 2024

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Very nice welcome.

Aline January 23, 2024

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Very well received and relevant information.

Madeleine January 23, 2024

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Excellent service, courteous welcome and support beyond our expectations. After a very bad buying experience elsewhere, we were able to count on exceptional support from the entire Kia Rivière-du-Loup team. After disposing of the other vehicle, we purchased our car from this dealership for the excellence of their service. So we didn't need them to do more inspection, it had just been done, at the time of purchase.

Ginette January 23, 2024

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I am satisfied with my car and the service I received.

Julie January 23, 2024

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Because the service is impeccable, and the people are warm and courteous.

Michel January 16, 2024

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They made room for me on the schedule quickly to deal with an urgent problem.

Caroline January 16, 2024

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Great satisfaction.

Marco  January 3, 2024

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I am satisfied so far with the very good service at this dealership.  I will confidently return to this dealership. Nice welcome, good service with relevant information.

Lucie  December 27, 2023

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Excellent service.

Alain  December 26, 2023

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For sure I'm going to go to Kia for maintenance and everything else. Everything is perfect.

Danny  December 21, 2023

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This is my 4th vehicle purchased from this dealership. I think that says it all.

André  December 19, 2023

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Thank you to the entire Dubé Kia and Happy Holidays team.

Richard  December 13, 2023

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Good service, quick to find a gap in the schedule for my appointment according to my availability.

Cloé  November 22, 2023

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Very good service, warm welcome, beautiful smiles. 5 star ⭐ services.

Henri  November 21, 2023

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Great service from ALL the people who work at this dealership.

Pierrette  November 20, 2023

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Speed and politeness!. Great service despite the fact that I didn't even buy my vehicle from this location!

Dany  November 20, 2023

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Welcoming. Good service.

Jacinthe  November 2, 2023

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Well satisfied with the work. Good service, speed and welcoming.

Yvette  October 31, 2023

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Exceptional service.

Édith  October 25, 2023

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Very good service.

Hélène  October 24, 2023

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I was so pleased that I left a tip for the technician who did the work.

Denis October 24, 2023

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Very satisfied with the service received from the salesman Stéphane Landry, he was able to establish a bond of trust that was decisive in my choice of dealership since it goes well beyond the car. What appeals to me is the after-sales service and Mr. Landry was able to establish this bond of trust that was confirmed with the service received from the sales director Melanie Ouellet, who was very professional and rigorous in the service provided. My customer experience was very positive. Knowledgeable and professional staff.

Jaqueline  October 24, 2023

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Impeccable and attentive service! I'm definitely going back:)

Anick  September 19, 2023

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Mr. Marcil of Dubé Kia Rivière du loup, an excellent salesman. I will definitely go back very very good service and wonderful welcome with a smile.

Jamy  September 18, 2023

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I am satisfied with my experience in the service department. I had excellent customer service and that is very important to me.

Amélie  September 13, 2023

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Very good service and a nice welcome and answer my questions very well I felt comfortable thanks to Kia for their kindness.

Aline  September 13, 2023

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Exceptional welcome, staff, courteous. Very clean space. Excellent dealership in Rivière du loup. Very good service. Thank you Dube Kia

Hélène  September 13, 2023

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Very good service and welcome and that's why I'm going back.

Julie  September 13, 2023

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The service was excellent! Only the principle of buying without seeing or trying the car and without really having the choice of color.... This is very unfortunate.  I know it's a special context, but hopefully that will change over time. I will go back.

Sylvie  September 9, 2023

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Good service all the way.

Stecy  September 7, 2023

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Good service, nice welcome, cleanliness of the location, courteous staff. I'm going back to Dubé's kia.

Line  September 5, 2023

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All staff are courteous and attentive.  Great confidence. We went there for the good feedback we got from the salesman at RDL dealer Stéphane Landry! We had time to ask all our questions.  The seller told us that if we had any further questions he would be available to answer them. Why wouldn't we go to our dealership because no bad experience to date. Very happy.

Alain  September 1, 2023

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I appreciated that the technician suggested that I wait a few months before doing the repair scheduled in the maintenance, since it was not necessary yet. He could have just done the whole thing as recommended in the maintenance plan and made more $ that day. I don't trust this dealership anymore!

Caroline  August 29, 2023

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Impeccable service. All the staff, salesperson, CFO, sales manager put a lot of energy into satisfying my buying experience. I did all my required maintenance at this dealership.

Yvan  August 24, 2023

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Wow amazing service and experience! I am a tourist who is not from the area of Rivière-du-Loup but they helped me and they took care of me. Wow, I have nothing but good things to say about Kia Dubé. By far the best Kia I've seen so far.

Alexandre  August 22, 2023

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Excellent service. I will recommend this dealership to all my friends.

Marc  August 17, 2023

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The salesman (Stephan Landry) was wonderful for the acquisition of the car, an A1 service, kind and friendly and dedicated, like all the team, I recommend. Very very happy with my vehicle, great!

Michel  August 15, 2023

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Fast and courteous service

Séverine  August 8 2023

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Good car and excellent service

Claude  August 9 2023

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The quality of the service and the friendliness of the staff

Lucie  August 6 2023

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Advisors who know their products, polite and courteous. Summer 2023 there is not much inventory of new at this dealership, but there was used.

François  July 30 2023

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Excellent service and respectful!

Sylvie July 25 2023

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Very good service!!

Josée  July 21 2023

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Impeccable service, problem quickly resolved

Réjean  July 19 2023

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The welcome and explanations are very distinguished.

Julie  July 182023

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The excellent service of my sales consultant, Stéphane, as well as the professionalism of the latter. He explained to me in detail all the options of the new vehicle and the after-sales service is great.

Louis  July 13 2023

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Excellent service, courteous staff, reasonable delivery time in the current context.

Michèle  6 juillet 2023

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Very good customer service

Gilla 28 juin  2023

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Excellent service. Staff very attentive to our needs and deeply human. A quality very appreciated.

Richard  24 juin 2023

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Don't feel pressure.

Marielle  8 mai 2023

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Exceptional and attentive service.

Pascale  may,16 2023

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Kindness and courtesy.

Catherine  may,8 2023

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I especially like not feeling pressure.   

Marielle may,8 2023

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Great advisor service.                           

Mali  may,4 2023

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Excellent service that's why I do business with this dealer.

Hélène  april 21 2023

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a very good service: the kindness, the competence of the staff and the good quality of the service.

Lucie and Georges  Marsh 9 2023

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Everything was very well explained. I am completely satisfied with my vehicle, the service rendered and all the next door that comes with it! Stéphane's approach, he was of immense help to me. With my bad experience with another dealer, I put the cards on the table with Stéphane and he met my expectations. That's what I liked about Stéphane! Thank you

Audrey  Marsh 27, 2023

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In general everything is fine, nice welcome, and necessary information.

Line  Marsh 6 2023

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Stéphane's approach was of immense help to me. With my bad experience with another dealer, I put the cards on the table with Stéphane and he met my expectations. That's what I liked about Stéphane!

Everything was very well explained. I am completely satisfied with my vehicle, the service rendered and all the next door that comes with it!  Thank you

Audrey  Marsh 3 21 2023

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Great service at human height. Super friendly staff. Going to Dubé Kia is like going to the family.

Penelope  february 21 2023

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Courtesy, knowledge and good explanations from Mr. Patrick Marcil regarding my rental. I am very satisfied with my vehicle. The staff is very knowledgeable.

Lucie february 7 2023

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Excellent service, fast. They fixed my car immediately even though I didn't have an appointment. Very courteous staff. I was really very satisfied !!! I was down and arrived on the tow truck and om took care of me right away. After 2 hours, I left with my car. I was given coffee and made sure I was comfortable in the waiting room. I will definitely go back... This confirms my choice of dealer for the future.

Gino february 3 2023

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In general everything is fine, nice welcome, and necessary information.

Line  march 6 2023

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Stéphane's approach was of immense help to me. With my bad experience with another dealer, I put the cards on the table with Stéphane and he met my expectations. That's what I liked about Stéphane! Everything was very well explained. I am completely satisfied with my vehicle, the service rendered and all the next door that comes with it! Thank you

Audrey  3 march 3 2023

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Really a very good service: the kindness, the competence of the staff and the good quality of the service.

Lucie et Georges  april 9 2023

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May the service still be as good. Truly exceptional.

Christian 25 January 2023

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Excellent service thank you Kia.  Thank you to Mrs. Caroline Fournier for her meticulous work and excellent service for the explanation of the work.

Edith 18 January 2023

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The evening of January 6th we had a mechanical breakdown on our car me and the two children after already 7 hours of driving!

I would like to say a BIG thank you to the tug of Remorquage STP, who made our misadventure much less anxiety-provoking, very professional he knew how to answer my questions and offered us impeccable service.

But also at the Kia garage in Rivière-Du-Loup especially to the Director and also to the person who works in the service for offering me such good service and for being understanding of my situation.

There are still good people even when things go wrong! Thank you!❤

 Spotted: Rivière-du-Loup  6 January 2023

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Mr. Landry followed up on the vehicle ordered and took the time to explain everything well upon delivery.  Everything was well explained by my advisor to the ventes Stéphane Landry.

Eric December 30, 2022

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This is my 3rd Kia Forte EX that I bought at Dubé Kia. Excellent vehicle and excellent dealer.

Denis 28 December 2022

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Thank you very much for everything. The vehicle is fantastic... Thank you so much to Pat. You are a real good advisor. It was a pleasure to do business with you.  Everything is perfect, merci.

Bruno 24 December 2022

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Everything was perfect especially my salesman who did a remarkable job.

Réjeanne December 20, 2022

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Really classy+++ Service that places the customer in his priorities and dedicated and attentive staff. We feel confident and it's reassuring. Thank you to the whole team.

Christian  November 7, 2022

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Everything was ok at the moment. I can contact my seller for explanations that I consider important.

Claire  November 5, 2022

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Excellent welcome, same thing for the service!!!

François  20 october

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Everything was perfect... We arrived about 30 minutes early and it took them 30 minutes to take care of my vehicle... We were very surprised and super happy.

Line    4 october

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Excellent service

Helene      1 october

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Everything is perfect! Keep up the good work!  Everything was perfect! My salesman was kind, helpful and very attentive!

Simon   13 september

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Quick and courteous service.

Yvan   August 31 

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Of all the dealerships I've had to frequent, they're by far the best.

Denys   August 10 

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 WoW WoW WoW

Mélanie   July 13 

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Reliability, loyalty and exceptional service

Guy   July 12

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Excellent service thank you to the whole team.

Louise   July 11

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Exceptional service kind staff, offers coffee and juice. Courtesy car much appreciated. Spotlessly clean. Owner on site.

Hélène   June 30

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All the people I spoke to were helpful, courteous and friendly. A great team!

Frédéric    May 31

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The staff is super welcoming, smiling and above all were able to meet my needs. Especially in this difficult time to have cars. My advisor answered my questions very well and reassured me. Everything was perfect. We had impeccable service. I recommend it to everyone.

Claudette   May 14

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Of all my car buying experiences, this is by far the best place, I recommend it as much for the diversity of models as for the efficiency of the staff. Everything was clear and crisp.

Denys    May10

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Very satisfied with the service received since the purchase of my car.

Diane   May 2

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Impeccable service

Linda May 2

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Excellent service, stands out from other dealers.

Jonathan April 6

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I am a long-time customer of the Dubé family. The first new vehicle I bought was sold by Bobby Dubé, the owner of the Volkswagen dealership, in 1975. The owners of Dubé Kia continued the good work. A family of auto service...

Denis 28/03/2022

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Everything was perfect.

Danny 17/02/2022

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Outstanding service as I wished.

  Jose Stephane   31/01/2023

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Everything was perfect for my first visit. The staff was very courteous and very welcoming.

Jacqueline 20/12/2022

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TrèVery satisfied with the service at Dubé Kia Very satisfied with my vehicle (Kia Soul) Professionalism and courtesy.

Marguerite    10/12/2021

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Always had great service!

Nathalie   09/12/2021

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 Everything was well executed and service very well.

Lucie     23/11/2021

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Always well received,welcoming and smiling,politeness, very clean garage.

Henri     30/10/2021

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They are all spotless.

Michèle     22/10/2021

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Excellent dealer

Maurice       23/09/2021

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I give a score of 120/100 to my salesman Stephane Landry, an exceptional service He came to my house to give me road tests. (medical conditions) answered my questions quickly by text, really I am ++++ satisfied What features have not been properly explained to you? None, for having done business at another dealership in the past, at Dubé Kia all the staff greeted us as if they know us all, really I am delighted with the service before, during, and after buying my Sorento

Louise        17/09/2021

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Nothing to say perfect

Gaby      17/09/202

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Great courteous and attentive service. The seller listens to our every need. I was completely satisfied with the whole process of buying my vehicle. Everything has been done to respect all the protocols concerning covid 19. Hand washing at the entrance, wearing a mask, distancing etc.

Yvon 27-08-2021

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I consider myself to have had a very good service. I bcp appreciated being informed of the steps to find my vehicle because in times of pandemic I admit that it was not easy. Congratulations to the seller and his team

Linda 17-08-2021

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everything was perfect!

Koralie 31-07-2021

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Outstanding service!!! I didn't feel any sales pressure and especially the Kia vehicles are perfect for my needs. Thank you Dubekia.com. I received explanations on all the points I had questions about.

Mathieu 09-03-2021

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Everything was perfect.

Maurice 08-07-2021

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Congratulations to Patrick! I highly recommend it to everyone and go back to see it at the end of the rental.

Geneviève 08-07-2021

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Everything was perfect. Exceptional service

Bianca 28-06-2021

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I am really very satisfied with my experience at Dubé Kia!! Thank you bcp!!

Camille 19-06-2021

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I am in my 5th Kia vehicle. I think you can see my satisfaction with the product and the dealer.

Marielle 31-05-2021

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Courteous staff

Gilbert 13-05-2021

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Always beautiful smile at the reception with mask a very fast professional team thank you

Henri 30-04-2021

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courteous and professional service, trusted mechanics and very well appreciated welcome.

John 09-03-2021

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In general, I am completely satisfied with the service received. It is that they did not find on my first visit. I had to go back a second time and there they found the problem. They didn't have the room. They ordered in Western Canada. It will take 1 week. They passed me a courtesy vehicle. As far as I am concerned, I am completely satisfied.

Yvon 08-03-2021

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I loved the professional service of my salesman Stéphane good listening and to all do to satisfy me.

Geneviève 08-03-2021

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