Book a Service appointment in Rivière-Du-Loup 

As indicated by the public health authorities, wearing a mask is mandatory in our establishment as is the use of the hand disinfection solution upon your arrival.

OUR CONTACTLESS PROCEDURE FOR THE SERVICE DEPARTMENT

1. Contact the dealership either by phone or email to explain your problem to one of our technical advisers. The advisor will schedule an appointment for you and explain the process to be followed, the work to be done, the price, the method of payment and the recovery procedure.

2. When you arrive at the dealership, you park your vehicle in our parking lot. You enter through the service door and then you must wash your hands at the station installed for this purpose. You go to the service counter, always respecting the rule of physical distancing (2 meters). A protective screen is installed at the service reception. You will be greeted by a technical advisor who will disinfect your key.

3. The technician will take charge of your car by putting on the protectors and disinfecting the vehicle, then direct your vehicle inside.

4. If you must wait for your vehicle in the waiting room, it will be important to maintain a physical distance of 2 meters while wearing your mask. Our room will be cleaned frequently to ensure everyone's safety.

5. The technician will perform the requested work as usual and complete the inspection sheet.

6. Your vehicle is then returned to the parking lot and disinfected again.

7. Finally, the technical advisor will contact you, explain the invoice, the inspection sheet, the work to be scheduled and schedule the next appointment if necessary. You will then determine the time to collect your vehicle safely.

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