Customer testimonials

Customer Testimonials	Give Your Opinion
************************************************************************ Very professional, prompt courteous. Chantale October 24, 2024 ********************************************************************** Excellent service Gaston October 23, 2024 ********************************************************************** Thank you to Patrick for his excellent welcome and service. Caty October 23, 2024 ********************************************************************** Impeccable welcome and service. Andrée October 22, 2024 ********************************************************************** Great service and very welcoming staff. Christian October 22, 2024 ********************************************************************** Very good service. There is a very good team at Dubé Kia. Thank you for the good work. Richard October 22, 2024 ********************************************************************** Always very satisfied Serge October 19, 2024 ********************************************************************** Very knowledgeable staff, very good service. Marcel October 19, 2024 ********************************************************************** Excellent service. Since my car is new, it's only for regular maintenance. But the staff at the service are super nice and attentive. That's why we want to stay as a customer with our dealership. Claudette October 18, 2024 Professional service, attentive to our needs, friendly staff, always ready to help us. Everything was perfect. Venice October 16, 2024 ********************************************************************** "Excellent service. I like my car, the Kia Soul, which is high and has a good view of traffic, but unfortunately will be more popular. I'm going to keep her because she's doing well because I have good service from all the people involved at Kia." Lise October 15, 2024 ********************************************************************** Great service. Nice welcome professional service. Henri October 14, 2024 ********************************************************************** Very good service. Roger October 12, 2024 ********************************************************************** Fast, efficient. Emmanuel October 10, 2024 ********************************************************************** Very good vehicle and very good service. Gaétane October 7, 2024 ********************************************************************** Very good service, very courteous sellers Michel October 1, 2024 ********************************************************************** Very good service and very courteous. Julian October 1, 2024 ********************************************************************** Courteous service Nancy September 30, 2024 ********************************************************************** Very good service and I'm even thinking of buying my next car there since I had very good service and I know a few people who work there. Steeve September 30, 2024 ********************************************************************** Service A 1 Aline September 25, 2024 ********************************************************************** Good service, perfection doesn't exist, more expensive than my neighborhood garage. Michel September 25, 2024 ********************************************************************** Patrick Marcil's professionalism, his availability, his kindness and his explanations. Julienne September 24, 2024 ********************************************************************** Competent, courteous, diligent service. Ghislaine September 21, 2024 ********************************************************************** Personalized service and attention Danielle September 21, 2024 ********************************************************************** Excellent service and fast Anick September 21, 2024 ********************************************************************** I love their product and service Joanie September 19, 2024 ********************************************************************** Courteous and professional service Doreen September 19, 2024 ********************************************************************** Excellent service... courtesy!! Denis September 18, 2024 ********************************************************************** Nice welcome, answers to all our questions and available to answer us later. We were shown a lot of features, and our salesman invited us to contact him to explain future questions. Marie-Claude September 18, 2024 ********************************************************************** Quality of service. Good welcome and reasonable time. Yvan September 17, 2024 ********************************************************************** My daughter rented a Seltos and I enjoyed driving it. My salesman is very professional and reassuring with his comments. Well explained but with the book I refreshed my memory. Mario September 16, 2024 ********************************************************************** Fast service and courteous staff Lucie September 10, 2024 ********************************************************************** Friendliness of the staff. Explanations of the work to be done and no pressure to be done for non-mandatory work. Caroline September 10, 2024 ********************************************************************** Exceptional Service Christian September 10, 2024 ********************************************************************** Speed of service Carl September 8, 2024 ********************************************************************** The service is fast and the staff is courteous and efficient. Martine September 6, 2024 ********************************************************************** Speed and professionalism Sophie September 5, 2024 ********************************************************************** Professionalism and listening Sophie September 5, 2024 ********************************************************************** Courteous service and shuttle David September 3, 2024 ********************************************************************** Good service, attentive. Fast and respectful service. Listening. I didn't feel "under pressure" Elise September 2, 2024 ********************************************************************** Welcoming staff. Rudel September 1, 2024 ********************************************************************** Impeccable service. Listening to their customers Manon August 29, 2024 ********************************************************************** Excellent service. Dedicated team Martin August 29, 2024 ********************************************************************** Always had courteous service Vicky August 29, 2024 ********************************************************************** Very good presentation of electric vehicles. Conclusive tests. Attention of the seller. Michel August 29, 2024 ********************************************************************** The attention of Stéphane Landry, our salesman, who took the time to explain the new technology of our future vehicle Alain August 28, 2024 ********************************************************************** All my questions were answered and the work was carried out in a professional manner. Excellent service. Edith August 27, 2024 ********************************************************************** The dealership is top notch and so is the staff!! Nothing better to buy and maintain your new car!! The Salesperson Patrick is top-notch, kind, courteous and very professional, the financial service is also top-notch, Mrs. Annie is really very professional and kind!! Carl August 27, 2024 ********************************************************************** Good fast service Madeleine August 24, 2024 ********************************************************************** Very satisfied Alain August 24, 2024 ********************************************************************** Smiles, conviviality. Gaétane August 21, 2024 ********************************************************************** Fast, courteous, honest service Helene August 21, 2024 ********************************************************************** The quality of the services and the friendliness of the staff Lucie August 20, 2024 ********************************************************************** Service excellent Emilie August 20, 2024 ********************************************************************** Very good professional service and courtesy Gaétane August 18, 2024 ********************************************************************** Good vehicle, good service. Josiane August 14, 2024 ********************************************************************** Courteous, caring, efficient Denis August 13, 2024 ********************************************************************** Excellent service and friendly Alain August 12, 2024 ********************************************************************** Service-client excellent Louise August 12, 2024 ********************************************************************** Courteous staff Lise August 11, 2024 ********************************************************************** I was satisfied Nadia August 9, 2024 ********************************************************************** Very good after-sales service Laurier August 9, 2024 ********************************************************************** Very good customer service, politeness, courtesy, efficiency, that's what sums up our visit. Bravo Dubé Kia. We can't wait to see your new garage. Gaétan August 8, 2024 ********************************************************************** Friendly and courteous service Keven August 7, 2024 ********************************************************************** Good service and courteous John August 7, 2024 ********************************************************************** Professionalism and joviality Susan August 6, 2024 ********************************************************************** Warm welcome and very fast service. Bertrand August 6, 2024 ********************************************************************** I received excellent service from them and on top of that very fast. Big thanks to Annie and Stéphane and to the boss. Daniel August 9, 2024 ********************************************************************** Respectful and courteous service. Marie-Ève August 4, 2024 ********************************************************************** Always very well received. Claude August 3, 2024 ********************************************************************** I am satisfied with the service. Alice August 2, 2024 ********************************************************************** Great team listening to their customers. Geneviève June 26, 2024 ********************************************************************** Good service. No fees on reminder! Lise June 26, 2024 ********************************************************************** Excellent service by the seller. Julie June 23, 2024 ********************************************************************** Efficiency. Fernand June 23, 2024 ********************************************************************** Very good service. Lucie Nadia June 23, 2024 ********************************************************************** Fast service. Édith June 21, 2024 ************************************************************************ Great service, quick answers to my questions. Isabelle June 20, 2024 ************************************************************************ Nice team and good salesman. Welcoming reception, nice team, good salesperson, great service. I will return with pleasure. Henri June 19, 2024 ********************************************************************** I am satisfied with the service I received. Albert June 19, 2024 ********************************************************************** Quality of service, products and courtesy of employees. Caroline June 19, 2024 ********************************************************************** Good service from our salesman. Jocelyn June 18, 2024 ********************************************************************** The customer service is second to none. Anick June 18, 2024 ********************************************************************** Good Kia product and very good service. Richard June 18, 2024 ********************************************************************** Very good accommodating service and good follow-up. Jacques June 17, 2024 ********************************************************************** Professionalism. Claude June 17, 2024 ********************************************************************** Good service from all the staff. Alain June 17, 2024 ********************************************************************** Great service to purchase and after-sales services. Pierrette June 16, 2024 ********************************************************************** Good service. Service that meets my expectations. Johanne June 11, 2024 ********************************************************************** The courteous staff, attentive to its customers. Excellent service. Jocelyne June 11, 2024 ********************************************************************** Exceptional service, very attentive staff. They offer a service delivery beyond our expectations. Very competent. Ginette June 11, 2024 ********************************************************************** The staff is warm and smiling. Michel June 9, 2024 ********************************************************************** Excellent service and courtesy. People are easy to reach. Very good communication. Lorraine June 7, 2024 ********************************************************************** The advisor is familiar with his products. Marc-André June 6, 2024 ********************************************************************** Good service, nice welcome. Jacinthe June 6, 2024 ********************************************************************** Very good service from the advisor. No reason not to return. Jocelyn June 6, 2024 ********************************************************************** Professional service, good explanation about the vehicle and aftercare. Raynald June 5, 2024 ********************************************************************** Good service, courteous, coffee always in the spotlight. A1 sales service and after-sales service likewise. That's why I just got my second KIA. Everything was excellent, nothing to complain about. I even travel from Rimouski to Rivière-du-Loup for this dealership. Doris June 4, 2024 ********************************************************************** Excellent service. Courteous, available and competent staff. Marie June 3, 2024 ********************************************************************** Very good customer service. Chantale May 31, 2024 ********************************************************************** People are always polite. Lise May 30, 2024 ********************************************************************** Service impeccable. Jacynthe May 28, 2024 ********************************************************************** Very good service and clear informations. Martin May 28, 2024 ********************************************************************** Impeccable, courteous service. I have been a customer for many years precisely because Dubé Kia offers fast, courteous and efficient service. For this interview, it should be noted that I arrived early and the employee in charge offered to come by more quickly to accommodate m. Pierre May 28, 2024 ********************************************************************** Very helpful, attentive to our needs. Keep up the good work. Gino May 28, 2024 ********************************************************************** Good service, good welcome. Michel May 24, 2024 ********************************************************************** Good after-sales service. Gilles May 21, 2024 ********************************************************************** Fast service. Marie-Sophie May 21, 2024 ********************************************************************** Very good service. André May 20, 2024 ********************************************************************** Efficiency and tailor-made service. Andrée May 15, 2024 ********************************************************************** Good service and very fast. Gérald May 14, 2024 ********************************************************************** Well advised, very good service, very satisfied with my vehicle. Émilie May 14, 2024 ********************************************************************** Courtesy. Linda May 14, 2024 ********************************************************************** The service is very good. Julie et Simon May 14, 2024 ********************************************************************** Good service, welcoming employees. Nancy May 12, 2024 ********************************************************************** Stéphane was very available in the buying process. I live in Montreal and I had distance constraints. Stéphane and Annie had to wait for me on Thursday until 9:30 p.m. for the pick-up when I came from Montreal. I think that nothing this availability has shown a great seriousness in the acquisition of my new EV9. Thank you Stéphane, thank you Annie. Hervé Clovis May 12, 2024 ********************************************************************** Very good service. Very satisfied with the dealer and the services received. I also made the choice to buy a Kia product for the after-sales service that inspired confidence in me and to date I was right. Jacqueline May 9, 2024 ********************************************************************** Excellent service and courtesy of the very attentive staff. Carmelle May 8, 2024 ********************************************************************** Fast and courteous service. David May 7, 2024 ********************************************************************** Very good service..... Lise May 7, 2024 ********************************************************************** Trust in staff. André May 7, 2024 ********************************************************************** Good service from all the staff. Louise May 5, 2024 ********************************************************************** Great team. Emanuel May 3, 2024 ********************************************************************** Very good service, friendly and welcoming staff. Hélène May 1, 2024 ********************************************************************** Fast and quality service. Ghislaine May 1, 2024 ********************************************************************** Stéphane is so friendly. Nadine May 1, 2024 ********************************************************************** The service is personalized. Marie-Josée May 1, 2024 ********************************************************************** Friendly and very professional service. Always good advice. Christian April 30, 2024 ********************************************************************** Excellent service and friendly staff who are attentive to our needs. Lisanne April 30, 2024 ********************************************************************** Excellent after-sales service. Pierrette April 28, 2024 ********************************************************************** Hi Annie, Just a quick note to thank you once again for all you have done. You worked hard We are very happy with our purchase, we walked around all evening and we are doing it again today☀ Thank you for everything. Marie et Alain April 26, 2024 ********************************************************************** Excellent service. Courteous, available and competent staff. Jacques April 25, 2024 ********************************************************************** Excellent service very available. Carolanne April 25, 2024 ********************************************************************** Excellent service. Courteous, available and competent staff. Madeleine April 24, 2024 ********************************************************************** Everything was OK from start to finish. Very good service from the people I met. Diane April 24, 2024 ********************************************************************** I always have a very good service. André April 23, 2024 ********************************************************************** Very good customer service. Diane April 23, 2024 ********************************************************************** Very welcome, always ready to respond to the customer, do not try to "fleece" us. Denis April 20, 2024 ********************************************************************** Very good service. Martin April 18, 2024 ********************************************************************** Very welcome. Guy April 17, 2024 ********************************************************************** Excellent service. Courteous, available and competent staff. Louise April 17, 2024 ********************************************************************** Courteous and patient. Christine April 16, 2024 ********************************************************************** Good service, fast and welcoming. Madeleine April 16, 2024 ********************************************************************** Accommodation. As I went without an appointment to the garage with a letter from Kia for a reminder. So, the service manager considers the long one-hour drive I have to make to get back to the garage another time, so, despite the schedule, I was checked for my car. These are very often well-considered solutions at Kia! Lise April 16, 2024 ********************************************************************** Great service, friendly and they are helpful. Marie-Josée April 16, 2024 ********************************************************************** Very good service and very reliable car. Bernard April 16, 2024 ********************************************************************** Very satisfied with my salesperson and the finance and transaction department. Marcel April 4, 2024 ********************************************************************** Courteous, fast. Chantale April 4, 2024 ********************************************************************** Very good service. Julie April 4, 2024 ********************************************************************** Always available to answer my questions. Line April 2, 2024 ********************************************************************** A competent team. Donald April 2, 2024 ********************************************************************** Excellent service before taking possession (quick and courteous responses) as well as delivery of the vehicle with a salesperson who met the needs and knew his job. Everything went very well including the commercial manager's portion everything went very well including transportation between the bus station and the dealership that I was offered. Éric Marsh 26, 2024 ********************************************************************** This is my 3rd Kia Soul that I buy new 2010, 2019 and 2023. I am very satisfied with the good service by people who respect their customers. Congratulations on your good work. Yvette Marsh 24, 2024 ********************************************************************** I had a Kia Soul and now I have a Seltos. I am very satisfied. Very good service. I waited 5 months, it's kind of the same in all garages. Micheline Marsh 22, 2024 ********************************************************************** It's been 5 Kias that we buy at Dubé Kia and we are always satisfied with the service of the advisors. I'm confident when I get my car repaired. Thank you to the whole gang. René Marsh 21, 2024 ********************************************************************** I would like to thank Mr. Patrick Marcil and Ms. Annie Levasseur for their exemplary service! Excellent customer experience. Marie Marsh 14, 2024 ********************************************************************** Good after-sales service. Line Marsh 12, 2024 ********************************************************************** Courteous and prompt service. Alexia Marsh 7, 2024 ********************************************************************** Impeccable, courteous and prompt service. Wendy Marsh 5, 2024 ********************************************************************** Very satisfied with my purchase and the service after purchase. Madeleine Marsh 4, 2024 ********************************************************************** Typical service, family-oriented, courteous, we feel like with our loved ones. Denis Marsh 2, 2024 ********************************************************************** The very good service and friendliness of the staff. Lucie February 28, 2024 ********************************************************************** Service A+ Judith February 21, 2024 ********************************************************************** The people in the service department are always helpful and personable. Julien February 20, 2024 ********************************************************************** The service is excellent. Anick February 16, 2024 ********************************************************************** Prompt and courteous service. Françis February 16, 2024 ********************************************************************** Excellent service. Cindy February 15, 2024 ********************************************************************** I have good service and people are courteous. Bernard February 14, 2024 ********************************************************************** Very good service and very courteous. Yvan February 12, 2024 ********************************************************************** We already had a Sportage and we're very satisfied. Our salesman Patrick gave us a very very good service. Arthur February 9, 2024 ********************************************************************** Very good service. Daniel February 8, 2024 ********************************************************************** 100% overall satisfaction. Nice team . Hélène February 6, 2024 ********************************************************************** Excellent seller very personable, a dealership near us with impeccable service. Always so pleasant to do business with Kia for a 5th Kia vehicle, including 3 with Dubé Kia. Nicole February 6, 2024 ********************************************************************** Excellent service. Nadia February 5, 2024 ********************************************************************** Good service and fast. Diane February 4, 2024 ********************************************************************** Good service and nice welcome. Diane February 2, 2024 ********************************************************************** The quality of the entire transaction. Alain January 30, 2024 ********************************************************************** This is my second car at this location and always had very good service, professional, courteous, personable and honest. I recommend it to all my contacts. It's the first time I've felt treated in a garage. Special thanks to Stephane Landry. Michel January 30, 2024 ********************************************************************** Welcome and after-sales service. Yvan January 30, 2024 ********************************************************************** The fast service and friendliness of the staff. Chantal January 25, 2024 ********************************************************************** Excellent service. They go beyond customer needs. I didn't ask to have a place to work while my car was being repaired. I was offered a seat at a free desk. It was really appreciated. Sylvie January 23, 2024 ********************************************************************** Very nice welcome. Aline January 23, 2024 ********************************************************************** Very well received and relevant information. Madeleine January 23, 2024 ********************************************************************** Excellent service, courteous welcome and support beyond our expectations. After a very bad buying experience elsewhere, we were able to count on exceptional support from the entire Kia Rivière-du-Loup team. After disposing of the other vehicle, we purchased our car from this dealership for the excellence of their service. So we didn't need them to do more inspection, it had just been done, at the time of purchase. Ginette January 23, 2024 ********************************************************************** I am satisfied with my car and the service I received. Julie January 23, 2024 ********************************************************************** Because the service is impeccable, and the people are warm and courteous. Michel January 16, 2024 ********************************************************************** They made room for me on the schedule quickly to deal with an urgent problem. Caroline January 16, 2024 ************************************************************************ Great satisfaction. Marco January 3, 2024
************************************************************************ I am satisfied so far with the very good service at this dealership. I will confidently return to this dealership. Nice welcome, good service with relevant information. Lucie December 27, 2023 ********************************************************************** Excellent service. Alain December 26, 2023 ********************************************************************** For sure I'm going to go to Kia for maintenance and everything else. Everything is perfect. Danny December 21, 2023 ********************************************************************** This is my 4th vehicle purchased from this dealership. I think that says it all. André December 19, 2023 ********************************************************************** Thank you to the entire Dubé Kia and Happy Holidays team. Richard December 13, 2023 ********************************************************************** Good service, quick to find a gap in the schedule for my appointment according to my availability. Cloé November 22, 2023 ********************************************************************** Very good service, warm welcome, beautiful smiles. 5 star ⭐ services. Henri November 21, 2023 ********************************************************************** Great service from ALL the people who work at this dealership. Pierrette November 20, 2023 ********************************************************************** Speed and politeness!. Great service despite the fact that I didn't even buy my vehicle from this location! Dany November 20, 2023 ********************************************************************** Welcoming. Good service. Jacinthe November 2, 2023 ********************************************************************** Well satisfied with the work. Good service, speed and welcoming. Yvette October 31, 2023 ********************************************************************** Exceptional service. Édith October 25, 2023 ********************************************************************** Very good service. Hélène October 24, 2023 ********************************************************************** I was so pleased that I left a tip for the technician who did the work. Denis October 24, 2023 ********************************************************************** Very satisfied with the service received from the salesman Stéphane Landry, he was able to establish a bond of trust that was decisive in my choice of dealership since it goes well beyond the car. What appeals to me is the after-sales service and Mr. Landry was able to establish this bond of trust that was confirmed with the service received from the sales director Melanie Ouellet, who was very professional and rigorous in the service provided. My customer experience was very positive. Knowledgeable and professional staff. Jaqueline October 24, 2023 ********************************************************************** Impeccable and attentive service! I'm definitely going back:) Anick September 19, 2023 ********************************************************************** Mr. Marcil of Dubé Kia Rivière du loup, an excellent salesman. I will definitely go back very very good service and wonderful welcome with a smile. Jamy September 18, 2023 ********************************************************************** I am satisfied with my experience in the service department. I had excellent customer service and that is very important to me. Amélie September 13, 2023 ********************************************************************** Very good service and a nice welcome and answer my questions very well I felt comfortable thanks to Kia for their kindness. Aline September 13, 2023 ********************************************************************** Exceptional welcome, staff, courteous. Very clean space. Excellent dealership in Rivière du loup. Very good service. Thank you Dube Kia Hélène September 13, 2023 ********************************************************************** Very good service and welcome and that's why I'm going back. Julie September 13, 2023 ********************************************************************** The service was excellent! Only the principle of buying without seeing or trying the car and without really having the choice of color.... This is very unfortunate. I know it's a special context, but hopefully that will change over time. I will go back. Sylvie September 9, 2023 ********************************************************************** Good service all the way. Stecy September 7, 2023 ********************************************************************** Good service, nice welcome, cleanliness of the location, courteous staff. I'm going back to Dubé's kia. Line September 5, 2023 ********************************************************************** All staff are courteous and attentive. Great confidence. We went there for the good feedback we got from the salesman at RDL dealer Stéphane Landry! We had time to ask all our questions. The seller told us that if we had any further questions he would be available to answer them. Why wouldn't we go to our dealership because no bad experience to date. Very happy. Alain September 1, 2023 ********************************************************************** I appreciated that the technician suggested that I wait a few months before doing the repair scheduled in the maintenance, since it was not necessary yet. He could have just done the whole thing as recommended in the maintenance plan and made more $ that day. I don't trust this dealership anymore! Caroline August 29, 2023 ********************************************************************** Impeccable service. All the staff, salesperson, CFO, sales manager put a lot of energy into satisfying my buying experience. I did all my required maintenance at this dealership. Yvan August 24, 2023 ********************************************************************** Wow amazing service and experience! I am a tourist who is not from the area of Rivière-du-Loup but they helped me and they took care of me. Wow, I have nothing but good things to say about Kia Dubé. By far the best Kia I've seen so far. Alexandre August 22, 2023 ********************************************************************** Excellent service. I will recommend this dealership to all my friends. Marc August 17, 2023 ********************************************************************** The salesman (Stephan Landry) was wonderful for the acquisition of the car, an A1 service, kind and friendly and dedicated, like all the team, I recommend. Very very happy with my vehicle, great! Michel August 15, 2023 ********************************************************************** Fast and courteous service Séverine August 8, 2023 ********************************************************************** Good car and excellent service Claude August 9, 2023 ********************************************************************** The quality of the service and the friendliness of the staff. Lucie August 6, 2023 ********************************************************************** Advisors who know their products, polite and courteous. Summer 2023 there is not much inventory of new at this dealership, but there was used. François July 30, 2023 ********************************************************************** Excellent service and respectful! Sylvie July 25, 2023 ********************************************************************** Very good service!! Josée July 21, 2023 ********************************************************************** Impeccable service, problem quickly resolved. Réjean July 19, 2023 ********************************************************************** The welcome and explanations are very distinguished. Julie July 18, 2023 ********************************************************************** The excellent service of my sales consultant, Stéphane, as well as the professionalism of the latter. He explained to me in detail all the options of the new vehicle and the after-sales service is great. Louis July 13, 2023 ********************************************************************** Excellent service, courteous staff, reasonable delivery time in the current context. Michèle July 6, 2023 ********************************************************************** Very good customer service Gilla June 28, 2023 ********************************************************************** Excellent service. Staff very attentive to our needs and deeply human. A quality very appreciated. Richard June 24, 2023 ********************************************************************** Don't feel pressure. Marielle May 8, 2023 ********************************************************************** Exceptional and attentive service. Pascale May 16, 2023 ********************************************************************** Kindness and courtesy. Catherine May 8, 2023 ********************************************************************** I especially like not feeling pressure. Marielle May 8, 2023 ********************************************************************** Great advisor service. Mali May 4, 2023 ************************************************************************